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Mercurial Launches Cloud-Based Business intelligence Service With Information Builders

Posted by | September 20, 2012 | Business Intelligence News Australia

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Information Builders, an independent leader in business intelligence (BI) solutions, has collaborated with sales and performance management consulting firm Mercurial to launch one of Australia’s first true cloud-based BI services.

Mercurial has been using Information Builders’ industry-standard BI platform WebFOCUS to deliver MiPortal, a web-based BI tool – primarily in the pharmaceutical industry – for the past few years. All of its clients are now utilising the cloud-based platform. The migration to a true cloud-based service has evolved due to WebFOCUS’ architecture development, to the point where Mercurial’s services can now be delivered without the need for separate physical servers for its clients.

“Moving to a cloud platform provides us with the ability to implement solutions and service our clients much more rapidly, with the added benefit of the security and integrity that cloud services provide,” said Adam Hawkins, Co-founder and Managing Director of Sydney-based Mercurial.

Mercurial’s clients rely on their business solutions to drive top and bottom line business performance through increased customer awareness, business risk and opportunity identification, and the quality and velocity of commercial decision making.

“Over the past few years, local companies have felt the pressure of influences such as the global financial crisis and government cost controls, and have had to re-engineer a lot of their sales, marketing and management processes as a result.

Rather than spending weeks compiling information from multiple sources for sales and commercial operations, companies using the WebFocus business intelligence tool and Mercurial’s delivery can use MiPortal to get “decision ready” intelligence to the sales field in a matter of days, says Mr Hawkins.

Their clients have now realised that business data on a salesperson’s laptop is more vulnerable than information held securely within the cloud. In addition to greater security and control of information within the online system, varying levels of access given to each employee can be set.

“Other vendors have long spoken about the migration of BI to the Cloud, and the delivery of BI services to mobile users, but we’ve been doing these things with WebFOCUS for years, and Mercurial is now the only company I’m aware of that can demonstrate a live cloud-based BI service with tangible customers in Australia.” says Rob Mills, Vice President, Asia Pacific, Information Builders.

Mercurial’s customers in Australia include the likes of CSL Biotherapies, a member of the CSL Group of pharmaceutical research and development companies.

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